FAQ
Q: Are there any actual product photos?
A: I will share actual product photos on my social media platforms. You are welcome to follow them. Additionally, you can also check out the product's review section.
YouTube: https://www.youtube.com/@csjoyer
Instagram: https://www.instagram.com/csjoyer/
Q: Will you consider creating building block models of the whole map?
A: Certainly. This is what every gamer friend eagerly anticipates. However, we need more gamer friends to support the currently available bomb site models. Only then will we have more motivation to invest in the production of full map models as soon as possible.
Q: I feel that the map restoration degree is not high enough. What's the situation?
A: Our map models are designed based on the latest maps and expressed in the LEGO design language. In terms of details, we need to strike a balance among the restoration degree, the building block style, the scale, and the color coordination. Therefore, it is not a 100% replication of the original maps. The designers have incorporated their own understanding of the maps and will try their best to present every detail of the maps in the LEGO style, making the works resemble the original maps while still conforming to the essence of the building block style.
Q: Are there packaging boxes? Can they be used as gifts?
A: Yes, we have customized beautiful packaging boxes, which can meet the need of using them as gifts. However, if the boxes are damaged due to rough handling during logistics, please contact our customer service colleagues via email for handling.
Q: How big are the models?
A: The corresponding size and the number of pieces are described on the product detail page of each item.
Q: What is the brand of the bricks?
A: Gobricks & Sembo.
Q: How long will it take for me to receive the product after placing an order?
A:
In-Stock: Orders will be shipped within 48 hours.
Pre-Order: Please refer to the product details page for estimated shipping times.
Depending on your location, it generally takes 6 to 10 days to receive the product. For deliveries to Russia, the delivery across the whole territory of Russia can be completed within 30 to 35 days under normal circumstances, while it may take 30 to 50 days for remote areas. During holidays, the orders may be delayed. You can check the logistics information in the TRACKING ORDER. Thank you for your patience.
Q: I have a great idea. Could you please tell me how I can contact you to bring it to fruition?
A: Should you have any constructive ideas, suggestions, or encounter issues regarding your order or purchase, please reach out to our Customer Support Team via email at: csjoyer@gmail.com.